FAQ

This is a list of our most frequently asked questions. If we did not address your questions below, please click here and fill out our Contact Us form. Someone will get back to you regarding your questions.


 



What areas do you serve?
At Illumascape Lighting we serve Western Massachusetts and Northern Connecticut. If you are interested in outdoor landscape lighting, click here.
Do you offer free estimates?
Yes, we will come to your home and discuss what you are looking for in your landscape lighting. We will also set-up our lighting display so that you can get a feel for how we can incorporate outdoor lighting into your homes landscape.
What makes Illumascape Lighting different from other landscape lighting companies?
Illumascape Lighting is dedicated to providing quality landscape lighting to each and every customer. Our experts will work with you throughout the entire project to ensure your satisfaction.
Will the lighting installation damage my landscaping?
Our staff works hard to keep your landscape in good condition during the project. There are some areas that will be disturbed but our professional staff works hard to provide quality landscape lighting.
What are your hours?
Our hours are 9am-5pm. Our address is and hours are also on our contact page.
What is landscape lighting?
Landscape and architectural lighting is the permanent placement of lighting fixtures in the outdoor environment. The intent is to highlight the form, texture and definition of landscape plantings as well as enhancing the architectural features of your home or building. The objective is extending the nighttime hours by creating an opportunity for enjoyment long after the sun has set.
How will it benefit my property?
In the greens industry landscape lighting is used to showcase your home and property for both aesthetics and functional use. A single light, or many lights, properly done will not only enhance the aesthetics of your home and landscape but will provide safety and security of any location into the nighttime hours by illuminating walkways, allowing for safe passage and discouraging potential intruders.
Where can I have landscape lighting installed?
We provide lighting to many different areas of your property. We are accustom to the darkness of the night and we commonly use lighting for a few reasons; for safety, passage, and to increase the beauty of your landscape. This includes:

Archtectural Enhancement
Garden and Visual Art
Driveways
Patios, Decks and Terraces
Pool Surrounds
Walks & Entry Ways
Water Features
Isn’t the outdoor lighting going to increase my electricity bill?
Depending on the size of the project, it is likely that your electricity bill will increase (but it is typically a small increase).

At Illumascape, we use low voltage lighting to help keep your electricity bill as low as possible. Using LED lights in our outdoor lighting also help reduce electricity use. Our lighting designer's extensive knowledge of lighting products and systems will work with you to meet your budget.
How do I contact you for an estimate on my home and landscape needs?
Contacting Illumascape through our web-site location or a direct call is the initial step. Our designer will then call you to schedule a convenient time to meet with you. At that time he will review the features of your home and property and review with you your desires and needs. The designer would then detail a site plan showing the location of the transformer, wiring, and approximate light fixtures locations. An appointment is then scheduled to set up a temporary lighting demonstration at your home/property that would be left for a few days for your nighttime viewing. It is often best to meet with the designer at that time while the lighting demonstration is in place to make any necessary fixture movements and/or changes so that you will have an understanding of the finished appearance. The designer will guide you in the selection of the most appropriate lighting solutions to meet your needs and your budget. The actual cost will then be based on the number of light fixtures, type of fixtures, and transformer recommended by the designer and selected by the homeowner or property owner.
What type of lighting is appropriate for my property or home?
Architectural and landscape lighting is normally done with low voltage fixtures installed at various locations around the home and property. It works in combination with a transformer that reduces line voltage (120 volts) to low voltage (12 volts). Low voltage direct burial wire is run in-ground from the transformer location to the various grouping of fixtures in and around the property. Various types of fixtures are available that wash the side of a house, graze a textured surface, illuminate steps, walkways and pathways, shadow trees or shrubs, and silhouette plants. Our lighting designer's extensive knowledge of lighting products and systems will work with your in selecting the most appropriate lighting fixtures to meet your needs, as well as to meet your budget.
Do I need do install all my landscape lighting at once?
No. Your project(s) will be based on your budget, if your budget is only fit for illuminating a single tree, we can start there. If a month, a year, or a few years down the road decide you want to do more, we will be here ready to help.
What does low voltage mean?
Most often your home utilizes 120 volts to power many items in your home like lights, appliances, and outlets. With landscape lighting low voltage means it only utilizes 12 volts to operate the lighting.
Do my outside lights run all night?
The great thing about landscape lighting is that you can control how long you keep your lights on. We can install a timer so that the lights turn on at dusk and shut off at a designated time of your choosing.